Our Privacy Policy explains how Tempello and its Affiliates and subsidiaries collect, store, use, disclose and otherwise process information about you in the course of our business including through our websites that link to this notice (such as tempello.ai); our software-as-a-service offering; and our marketing and sales activities (collectively, our “Services”). It also sets out important information about your privacy rights.

 

1. PERSONAL INFORMATION WE COLLECT

1.1 We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:

• 1.1.1 Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us.
• 1.1.2 Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send.
• 1.1.3 Payment Information: When you purchase or subscribe to our Services, we may collect your billing information, such as your credit card number, expiration date, and billing address, or use a third-party payment processor to process your payments.
• 1.1.4 Social Information: We may collect Personal Information when you interact with our Social Media Pages, such as LinkedIn, TikTok, YouTube, and X.
• 1.1.5 Technical Information: When you use our Services, we may receive certain information, including log data, usage data, device information, and cookies.
• 1.1.6 Customer Support Information: When you contact us for customer support, feedback, or inquiries, we may collect your name, email, and other relevant information.
• 1.1.7 Analytics: We may use analytics tools to understand how users interact with our Services.
• 1.1.8 Do Not Track Signals: Our website currently does not respond to “Do Not Track” signals.

 

1.2 The following disclosures provide additional information about Personal Information collection, use, and disclosure.

Category of Personal Information	Sources	Use	Disclosure
Social Information	Social Media Pages	Analytics and communication	To Affiliates
Payment Information	Direct from user	Payment processing	To Affiliates and third-party processors
Communication Information	Direct from user	Provide Services and respond to you	To Affiliates and service providers
Technical Information	Through Service interaction	Analytics and fraud prevention	To Affiliates and analytics providers
Support Information	Direct from user	Provide support and improve Services	To Affiliates

 

2. HOW WE USE PERSONAL INFORMATION

• We do not sell your Personal Information.
• We may use Personal Information to provide, maintain, and improve Services; prevent fraud; and comply with legal obligations.

 

3. DISCLOSURE OF PERSONAL INFORMATION

We may share your Personal Information in certain circumstances with vendors, Affiliates, and for legal purposes.

 

4. REQUEST FOR ACTION

To request access, deletion, or changes to your Personal Information, contact us at Support@tempello.ai.

 

5. SECURITY

We take steps to protect your Personal Information from loss, misuse, and unauthorized access.

 

6. DATA RETENTION AND DELETION

We retain your Personal Information as long as necessary and delete or anonymize it when no longer needed.

 

7. NO CHILDREN

Our Services are not directed to anyone under the age of 16, and we do not knowingly collect information from minors.

 

8. LINKS TO OTHER WEBSITES

Our Services may contain links to third-party sites with separate privacy practices.

 

9. INTERNATIONAL USERS

• Data Transfers: Your data may be transferred to the United States or other countries.
• Privacy Frameworks: We comply with applicable privacy frameworks for data transfer.

 

10. CHANGES TO OUR PRIVACY POLICY

This Privacy Policy may change. We will notify you of material changes.

11. HOW TO CONTACT US

If you have questions about our Privacy Policy, please contact us at Support@tempello.ai.