Question 1

Does Tempello work with MyCase?

Accepted Answer

Yes. Tempello is a MyCase (8am case) integration for automated time capture. You authorize MyCase once, connect Microsoft 365 or Google Workspace, and Tempello begins matching email to your MyCase cases and writing time entries into MyCase.

Question 2

How are emails matched to MyCase cases?

Accepted Answer

Tempello reads the participants, subject, and thread context of each message and matches it against the contacts and cases already in your MyCase account. Matched email becomes a draft time entry on the correct case; anything it cannot confidently match is left for you to assign.

Question 3

What does the MyCase integration cost?

Accepted Answer

Pricing is $0.49 per matched email that becomes a billable time entry, plus a one-time setup fee. There are no monthly platform fees and no per-user charges — you only pay for email that turns into billable work.

Question 4

Is there a MyCase API integration?

Accepted Answer

Yes. Tempello connects through MyCase's authorized integration, so time entries, cases, and contacts stay in sync without exports, spreadsheets, or copy-paste. MyCase remains the system of record.

Question 5

How long does setup take?

Accepted Answer

About two minutes: authorize MyCase, connect your email platform, then set billing increments and exclusion rules. No IT project, no change to how your team writes email.

Question 6

Do I still get to review entries before they are billed?

Accepted Answer

Yes. Entries arrive as drafts with the matched case, duration, and a description you can edit. You approve, edit, or discard before anything reaches an invoice.

Question 7

How does Tempello relate to MyCase AI features like MyCase IQ?

Accepted Answer

MyCase IQ focuses on documents, case data, and firm intelligence inside MyCase. Tempello focuses on the inbox: it converts the email your team already sends and receives into matched, billable time entries. The two run side by side without overlap.

Question 8

Can we exclude certain matters, senders, or internal email?

Accepted Answer

Yes. Admins can exclude specific cases, domains, or senders, so internal threads, vendors, and non-billable relationships never generate time entries.